Jeen Talk Terms and Conditions

Last Updated: August 22, 2026

IMPORTANT: BY ACCESSING, REGISTERING FOR, OR USING THE JEEN TALK ENTERPRISE PLATFORM (THE “SITE”, “PLATFORM” OR “SERVICES”), YOU (“CUSTOMER”, “LICENSEE” OR “YOU”) AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

These Terms and Conditions constitute a legally binding agreement between “Jeen AI Ltd.”, an Israeli corporation, registration number 516123456, having its principal place of business at Derech Menahem Begin 121, Tel-Aviv, Israel (the “Company”, “we”, “us”, or “our”) and the Customer accessing and using the Services.

1. DEFINITIONS

1.1. “”Authorized Users”“ means Customer’s employees, contractors, subcontractors, or agents who are authorized by Customer to access and use the Platform on Customer’s behalf.

1.2. “”Customer Data”“ means all raw enterprise data, text, files, audio recordings, video files, script translations, or custom proprietary instructions submitted or uploaded by or on behalf of Customer to the Platform (collectively, “”Inputs”“).

1.3. “”Deliverables”“ or “”Outputs”“ means the synthesized voice files, translated audio tracks, voice cloned segments, or synchronized localized videos generated by the Platform for Customer based on the Inputs.

1.4. “”Platform”“ means the proprietary Jeen Talk enterprise AI software platform, deployed as a fully managed SaaS cloud-hosted solution, designed for voice cloning, real-time translation, speech-to-text, and AI voice/chat agent orchestration.

1.5. “”Subscription Package”“ means the specific service tier, usage capacities, fee structures, and renewal terms selected by Customer on Company’s online portal or executed in a formal Statement of Work (SOW).

Agreement to Terms. By accessing or using the Services, you agree to be bound by these Terms & Conditions. These Terms incorporate by reference our Privacy Policy available at https://jeen.ai/jeentalk-privacy-policy/ and our End User License Agreement (“EULA”) available at https://jeen.ai/jeentalk-saas-eula/.

2. SAAS ACCESS AND RIGHT TO USE

2.1. “Access Grant.” Subject to Customer’s compliance with this Agreement and timely payment of all applicable fees, Company hereby grants to Customer a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable right during the applicable subscription term to access and use the Platform through its Authorized Users solely via a web interface or API for Customer’s internal business purposes.

Scope of Use and Restrictions. Your right to access and use the SaaS Platform is strictly conditional upon your compliance with the specific usage metrics, capacity limits, and safety guidelines set forth in our End User License Agreement (“EULA”) available at https://jeen.ai/jeentalk-saas-eula/.

2.2. “No Software Delivery.” Customer acknowledges that the Platform is provided as a Software-as-a-Service (SaaS) hosted solution. Customer is not granted any license to download, copy, install, or execute the underlying software or object code of the Platform. There is no transfer of software copies, and on-premises installation is excluded under this managed SaaS agreement.

2.3. “Shared-Responsibility Model.” Customer is solely responsible for maintaining secure network connections, administering credentials of its Authorized Users, and the content of all Inputs uploaded to the platform. Company is responsible for hosting, maintaining, and securing the core Platform infrastructure.

3. THIRD-PARTY PROVIDERS AND BACK-TO-BACK COMPLIANCE

3.1. “Integrated Sub-providers.” The Platform utilizes advanced artificial intelligence, machine learning, cloud hosting, translation, and communications subsystems provided by external industry leaders (the “Third-Party Providers”). An official list of active providers is maintained here https://jeen.ai/jeentalk-third-party-providers/.

3.2. “Back-to-Back Flow Down.” By using the Services, Customer agrees to comply with all acceptable use policies, license limitations, and technical restrictions imposed by these Third-Party Providers. In particular:

3.2.1 “Reverse Engineering Prohibitions:” Customer shall not, and shall not permit any third party to, decompile, disassemble, reverse engineer, or otherwise attempt to derive the algorithms, weights, parameters, or source structures of the voice models provided by Cartesia, DeepDub, OpenAI, or Google.

3.2.2 “No Competing AI Training:” Customer shall not use the Outputs or Deliverables of the Platform, including synthetic voices or translated files, to train, fine-tune, or develop a generalized, competitive machine learning model or voice synthesizer.

3.2.3 “Telephony Compliance:” All telephony operations conducted through Twilio integrations must comply with international and local telecommunications guidelines (e.g., anti-spam, caller ID verification).

4. DATA FLOWS, REGIONAL RESIDENCY, AND CROSS-BORDER TRANSFERS

4.1. “Server Residency.” Customer acknowledges and agrees that while Company is headquartered in Israel, the Platform’s core databases and GPU computing servers are hosted on third-party secure clouds (specifically Microsoft Azure and RunPod) located in “Europe (EU)” to ensure high-performance processing and low latency.

4.2. “Cross-Border Transfers.” The provision of the Services necessitates the transfer, storage, and processing of Customer Data (including biometric voice features) from Israel to European servers, and potentially to the United States (for specific API calls to providers like OpenAI, Gemini, or WorkOS).

4.3. “Legal Safeguards.” All such cross-border transfers are conducted in compliance with Applicable Privacy Laws (including Israel’s Protection of Privacy Regulations and the EU GDPR) https://jeen.ai/jeentalk-privacy-policy/. Where required, such transfers are governed by a separate Data Processing Agreement (DPA) incorporating standard contractual clauses or similar recognized legal transfer frameworks https://jeen.ai/jeentalk-dpa/.

5. INTELLECTUAL PROPERTY AND RIGHTS OF PUBLICITY

5.1. “Ownership of Inputs and Outputs.” As between the parties, Customer retains sole and exclusive ownership of all right, title, and interest in and to all Inputs. Upon full and timely payment of all subscription fees, Customer shall own all right, title, and interest in and to the specific localized audio/video files generated as Outputs (the “Deliverables”).

5.2. “Reservation of Platform Rights.” Company and its respective third-party licensors retain sole and exclusive ownership of all right, title, and interest in the Platform, user interfaces, APIs, software architecture, underlying base AI models, weights, parameters, algorithms, and orchestration layers, as well as the proprietary voice prints and synthetic voices used for dubbing.

5.3. “Mandatory Customer Warranties for AI Voice Cloning.” Customer represents, warrants, and covenants that:

5.3.1 It has obtained and maintains all necessary permits, licenses, clearances, and written, voluntary, and informed consents (including right of publicity, performers’ rights, and copyright clearances) from all individuals, voice actors, or copyright holders whose voices or materials are uploaded as Inputs.

5.3.2 The upload, synchronization, and synthesis of Inputs do not and will not infringe upon the biometric identity, right of privacy, right of publicity, copyright, or moral rights of any third party.

5.3.3 It has performed full legal and factual clearance research prior to submitting any voice recording for cloning or dubbing.

5.4. “Algorithmic Output Nature.” Customer acknowledges that Outputs are generated via automated algorithmic processes. Company does not represent or warrant that any synthesized voice output will be entirely unique to Customer, and Company retains the right to generate identical or similar vocal ranges for other clients using different inputs.

6. ACCEPTABLE USE AND AI SAFEGUARDS

6.1. “Prohibited Activities.” Customer and its Authorized Users shall not use the Platform or Outputs to:

6.1.1 Create unauthorized, non-consensual voice clones of any individual (e.g., “Deepfakes”).

6.1.2 Generate audio or chat content that is pornographic, sexually explicit, racist, harassing, or otherwise offensive.

6.1.3  Engage in deceptive practices, including financial fraud, emergency caller scamming, identity theft, or misleading public messaging (e.g., attributing false political/news statements to individuals).

6.1.4 Circumvent telephony voice authentication systems.

6.2. “Suspension for Imminent Harm.” Company reserves the right to immediately suspend Customer’s access to the Platform, without prior notice, if Company reasonably suspects or determines that Customer is utilizing the Services in violation of this Section 6, or if such use poses an imminent security, privacy, or legal threat to the platform, Company’s third-party providers, or any third party.

7. DISCLAIMER OF WARRANTIES

7.1. “As-Is Provision.” THE SERVICES AND OUTPUTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

7.2. “Specific Dubbing Disclaimers.” COMPANY DOES NOT REPRESENT OR WARRANT THAT:

7.2.1. THE SYNTHESIZED OR CLONED VOICE OUTPUTS WILL SOUND EXACTLY IDENTICAL TO THE SOURCE SPEAKERS OR ORIGINAL PERFORMERS.

7.2.2. THE REAL-TIME TRANSLATION AND TRANSCRIPTION WILL BE 100% ERROR-FREE OR CAPTURE ALL CONTEXTUAL NUANCES.

7.2.3THE PLATFORM WILL OPERATE UNINTERRUPTED.

7.3. “Sub processor Disclaimer.” Company is not the author, owner, or direct licensor of the integrated Open Source Components or third-party AI engines (e.g., Whisper-Ivrit, OpenAI, Google Gemini) and makes no warranties regarding their standalone capabilities.

8. LIMITATION OF LIABILITY

8.1. “EXCLUSION OF CONSEQUENTIAL DAMAGES.” IN NO EVENT SHALL EITHER PARTY BE LIABLE UNDER ANY LEGAL THEORY (WHETHER IN CONTRACT, TORT, PRODUCT LIABILITY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES.

8.2. “AGGREGATE LIABILITY CAP” EXCEPT FOR CLAIMS ARISING FROM (I) CUSTOMER’S BREACH OF SECTION 2 (ACCESS GRANT) OR SECTION 6 (ACCEPTABLE USE/AI SAFEGUARDS), OR (II) EACH PARTY’S INDEMNIFICATION OBLIGATIONS HEREIN, THE AGGREGATE LIABILITY OF EITHER PARTY AND ITS AFFILIATES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. INDEMNIFICATION

9.1. “Company Indemnity.” Company shall defend Customer against any third-party claim alleging that the core, unmodified technological architecture of the Platform directly infringes a third-party copyright or patent. Company shall indemnify and hold Customer harmless against damages finally awarded in a judgment or agreed in a settlement.

9.2. “Customer Indemnity.” Customer shall defend, indemnify, and hold harmless Company and its affiliates, officers, directors, and subcontractors (including DeepDub, Cartesia, Twilio, Azure, and OpenAI) from and against any third-party claims, losses, damages, or liabilities arising from or related to:

9.2.1 Any breach of the warranties set forth in Section 5.3 (Consent and Right of Publicity for voice files).

9.2.2 Any claim of defamation, moral rights infringement, or unconsented commercial exploitation of biometric identifiers resulting from the use of Customer’s Inputs or Outputs.

9.2.3 The deployment of any Voice/Chat AI agent in a high-stakes, financial, or consumer-facing scenario that violates consumer protection or deceptive advertising laws.

10. DURATION, TERMINATION, AND DATA PORTABILITY

10.1. “Term and Auto-Renewal.” Unless otherwise specified in the Subscription Package, subscriptions will automatically renew for successive equal periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the current term.

10.2. “Termination for Cause.” Either party may terminate this Agreement if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days from receiving written notice thereof.

10.3. “Post-Termination Data Retrieval.” Upon termination or expiration of this Agreement, Customer’s right to access the SaaS platform shall immediately cease. However, provided Customer has paid all outstanding fees, Company shall provide Customer with a thirty (30) day grace period during which Customer may access the Platform solely to export Customer’s raw Inputs and final Output files.

10.4. “Deletion of Data.” Following the expiration of the thirty (30) day retrieval period, Company shall have no obligation to retain Customer Data and will permanently delete all customer files and generated Outputs from its cloud servers, except to the extent required to comply with statutory legal retention requirements.

11. GOVERNING LAW AND VENUE

11.1. These Terms shall be interpreted under the laws and submitted to the exclusive jurisdiction of the courts designated below, corresponding to the Customer’s primary region of registration:

11.1.1 “Israel:” Governed by the laws of the State of Israel, with exclusive jurisdiction in the competent courts of Tel Aviv-Jaffa.

11.1.2 “United States:” Governed by the laws of the State of New York, with exclusive jurisdiction in the state or federal courts located in New York County, New York.

11.1.3 “Europe:” Governed by the laws of England and Wales, with exclusive jurisdiction in the courts of England and Wales.

11.1.4 “Asia:” Governed by the laws of the Republic of Singapore, with exclusive jurisdiction in the courts of Singapore (including the Singapore International Commercial Court).

12. GENERAL PROVISIONS

12.1. “Entire Agreement.” These Terms, together with any executed Subscription Packages, the separate DPA, and the separate Privacy Policy, constitute the entire agreement between the parties regarding the subject matter.

12.2. “Unilateral Modifications.” Company may modify these Terms from time to time. Company will notify Customer of material changes via email or a prominent notice on the Platform. Customer’s continued use of the Services following such modifications constitutes acceptance of the updated terms. Changes will not apply retroactively to active projects already paid for.

12.3. “Subcontracting.” Company shall remain entitled to engage subcontractors (including cloud and AI service providers) to perform its obligations hereunder, provided Company remains liable for their compliance with the security and confidentiality standards set forth in this Agreement.