Stop Running AI Pilots. Start Building AI Operations.
85–95% of enterprise AI pilots never reach production. Discover what separates the organisations that scale AI from those stuck in perpetual experimentation — straight from enterprise leaders at the Jeen London Summit.
Insights from enterprise leaders across technology, telecommunications, financial services, and AI infrastructure.
Insights from enterprise leaders across technology, telecommunications, financial services, and AI infrastructure.
Most enterprises have run the AI experiments.
Most enterprises have run the AI experiments. The pilots looked promising. Then nothing happened. This report captures what enterprise leaders discussed at the Jeen London Summit about why most AI initiatives stall, and what it actually takes to move from fragmented experimentation to operational AI at scale. Whether you’re a CTO navigating infrastructure decisions, a CDO trying to govern AI responsibly, or an executive tired of watching AI pilots die in committee — this is your playbook.
Why You Should Download It

Understand why 85–95% of AI pilots never reach production — and how to make sure yours do.

Get a clear framework for defining your organisation's North Star for AI transformation.

Learn how to build an operational foundation for AI, not just a tech experiment.

See how leading organisations in banking, insurance, telecoms, and healthcare are operationalising AI right now.

Walk away with an Executive Checklist: five concrete steps to move from AI pilots to AI-first.
What's Inside

The Value Gap
Industry data shows 85–95% of AI pilots fail to scale. Learn the two failure patterns — the Pilot Trap and the Shiny Object Problem — and how to avoid them.

The North Star Strategy
The organisations that scale AI don't ask 'how can AI optimise this process?' They ask: 'How would we design this organisation if AI were foundational from the start?'
The AI Operational System
Building AI capabilities requires more than deploying models. Discover the five core components every enterprise needs to manage AI activity at scale — from data governance to cost visibility.
The Autonomous Enterprise
The end state isn't efficiency gains — it's a fundamentally different way of operating, where AI agents execute operational tasks and employees focus on strategic decision-making.
The Cultural Trinity
Success depends on aligning Mindset, Toolset, and Skillset. Organisations that get this right experience exponential adoption. Those that don't stay stuck.
Executive Checklist
Five prioritised steps to begin your AI-first transformation, straight from the room.
"AI is no longer an innovation experiment. It's becoming infrastructure."
Mel Schemith
Jeen UK & Europe (former Microsoft & AWS)
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